This answer applies 3 methods from the guide, led by one.
Explain the consequence, not the jargon
Say what is known, what is uncertain, what changes for the client and what happens next.
- 1Start with the client's decision, not the technical term.
- 2Explain the practical consequence in plain language.
- 3Separate fact, interpretation and uncertainty.
- 4Check understanding instead of asking if it all makes sense.
Hold when: Do not simplify away a material risk. Do not use an unapproved agency or personal voice.
Read it in Broker Brain →Match the property to the need
Compare a small set of realistic options using the same confirmed client criteria.
Read it in Broker Brain →Frame the material question
Start with the decision and the evidence needed to answer it, not with a broad search.
Read it in Broker Brain →Start with the buyer's decision, not the adjectives
A buyer reading listings is making one decision: is this home worth a viewing? They read to rule homes out. The method “Explain the consequence, not the jargon” starts there. “Stunning”, “prime location” and “must see” say how the agent feels, not what changes for the buyer, and because every listing uses them, buyers read straight past.
So before you write a word, answer the three things the photos cannot: who this home suits, what it costs to own each year, and what the buyer gives up. Those answers are the listing. Everything else supports them.
Frame the facts that could change the decision
“Frame the material question” asks which claims could change a decision, and where each one comes from. For a listing that is a short list. Write each down with its source and date before you draft.
Hold two things back. An asking price elsewhere in the building is not a sale price, and a figure you half remember is not a fact.
- 01Size and layout, from the floor plan or title, not from memory.
- 02Running costs: the service charge, strata levy or body corporate fees, and rates, each from the latest statement with its date.
- 03For a tenanted home, the current rent and when the tenancy ends, from the lease.
- 04Walking times to the station, school or shops, measured rather than estimated.
- 05Anything you cannot source yet. Leave it out of the listing and say where the buyer can find it.
Write it as a match to one kind of buyer
“Match the property to the need” compares options against the same criteria. A buyer does exactly that with your listing beside nine others, so write to the criteria they use, in this order. The first two lines matter most, because they are what shows in the portal preview.
Suitability rests on several facts, not one attractive feature: a pool does not make a home suit a family. And describe the home and the way of living it supports, never the kind of person who should or should not buy it.
- 01Headline: the one fact that sets this home apart, in plain words. “Two-bed on the quiet side, five minutes' walk to the station”, not “STUNNING 2BR”.
- 02First line: who it suits and why. “Suits a couple working from home: the second bedroom takes a desk.”
- 03Three to five facts that back that up: size, aspect, layout and what is walkable, with the time or distance.
- 04Running costs, each with its source and date.
- 05The honest trade-off: faces the road, one parking space, tenanted until a named month. Say it, and say what it means for the buyer.
- 06One next step: the floor plan, the viewing times this week or the recent sales in the building.
Swap each adjective for a consequence
Every adjective asks the buyer to trust you. A fact tells them what changes for them, and they can check it. Simplify the words, never the risk.
- 01“Spacious” becomes the floor area and what fits: a dining table for six, a desk in the second bedroom.
- 02“Close to amenities” becomes the walk: four minutes to the supermarket, eight to the station.
- 03“Luxury finishes” becomes the finish itself: stone benchtops, full-height wardrobes, a bathroom renovated in a named year.
- 04“Low maintenance” stays only with the risk beside it, such as the year the roof was replaced and whether there is a building report.
- 05“Great investment” comes out unless you can show the rent and the costs. On its own it is a promise about the future you cannot support.
- 06“Won't last” comes out. Urgency the evidence does not support is pressure, and buyers who notice it trust the rest of the listing less.
Using AI without inventing facts
Listing generators write fluent copy and fill gaps with details that sound right: a service charge, a school zone, a view. That is filling a material gap from memory, and it is your name on the listing.
Give the tool only your notes and the facts you have checked, tell it to add nothing and to leave out what it cannot support, and give it a past listing you wrote so it uses your own voice. Then check every figure against its source before you publish. Your market's advertising rules apply to the words as well as the price.
A five-minute check before you publish
Run this on every new listing, and on any live listing that has gone quiet.
- 01Read the headline and first line on their own. Do they say who the home suits?
- 02Put your listing beside two others in the same building or street. If you could swap the text between them, rewrite yours.
- 03Find the source and date for every figure. Remove any you cannot find.
- 04Check the trade-off is stated, not saved for the viewing.
- 05Ask someone who has not seen the home who it would suit and what it would cost them each year. If they cannot say, the listing has not explained it.
- 06Check there is one next step, and only one.
What gets in the way
Leaving the photos and an amenities list to sell the home.
Let the photos show the home and the words answer the buyer's decision: who it suits, what it costs to own and the trade-off.
Blaming the portal or the market when a listing goes quiet.
Put your headline and first line beside the other listings in the building. If they say the same thing, rewrite before you talk about price.
Pasting the brochure into a generator and publishing what comes back.
Give it your notes and checked facts only, tell it to leave out what it cannot support, and check every figure against its source before it goes live.
Writing a tenanted home as if buyers could move straight in.
Write it for investors: the current rent, when the tenancy ends and what it costs to hold, all sourced and stated up front.
Questions agents ask next
How long should a real estate listing description be?
Long enough to say who the home suits, what it costs to own and what the trade-off is, and no longer. That is usually a strong headline, a first line that works in the preview, and a short run of sourced facts. Cut any sentence that could describe a different home.
Can I use an AI property description generator?
Yes, for a first draft, if you give it your own notes and checked facts and tell it not to add anything. Generators fill gaps with plausible details, so check every figure and feature against its source before you publish.
Should running costs go in the listing?
Yes, when you have a current figure with a source and date. What it costs to own is one of the first things a buyer wants to know. Never estimate a cost you cannot source; say where the buyer can find it instead.
What should I write for a tenanted property?
Write for the investor: the rent, when the tenancy ends and the running costs, each from the lease or the latest statement. Say how viewings work with the tenant in place, so nobody is surprised.
Why aren't my listings getting enquiries?
Often the listing says what every other listing in the building says. Check the headline and first line against competing listings, check the running costs are there with their sources, and make sure there is one next step. Price and photos matter too, but the words are the quickest thing to fix.

