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Follow Up Boss or TopStreet: which does a real estate team need?

Facts about Follow Up Boss from its own pages · checked 1 Oct 2026

The short answer

Keep Follow Up Boss: it is a CRM built for real estate teams, and it routes leads, dials, texts and runs drip plans well. TopStreet does the part it leaves to your agents: giving each old lead one agent and writing them a message with a real reason to get in touch, taken from your own listings. If leads in Follow Up Boss go quiet before anyone writes to them, add TopStreet; if they don't, you don't need us.

If you’re thinking

“Follow-up is covered. We've got action plans running.”

A drip keeps you in touch. An old lead needs more: one agent who owns it, and a reason to hear from you, like a new listing, a price change or a lease ending.

Job by job

The same jobs, what each product does, and which to use. Where Follow Up Boss is the better tool, we say so.

The jobFollow Up BossTopStreet
Keep the record of every leadUse Follow Up BossContacts, tasks, deals, Smart Lists, a calendar and mobile apps, built for real estate teams.Doesn't replace it. Works the leads already in Follow Up Boss, and every status goes back in.
Give each new lead to an agentUse Follow Up BossPulls in leads from more than 200 sources and routes them by area, price or listing, first to claim or round robin, with ponds for leads nobody is working.Gives each lead to an agent by your agency's own rule. If your routing already works, keep it.
Write each old lead a reason to get back in touchUse TopStreetAction Plans send texts and drip emails from templates. Smart Messages suggest texts and emails from the lead's activity.One message per lead, in your agency's voice, with a reason from your listings or notes. Anything it can't back up is taken out.
Call, text and sendUse Follow Up BossOne-click calling, texting, email and a team inbox.Doesn't call or send. Your agent sends each message from their own phone.
See who has followed upEitherReporting and a team leaderboard.A board by 11am: who has sent, who replied, who to chase.
Put figures in front of a clientUse TopStreetNot what it's for. Its AI summarises calls, suggests tasks and replies, and tags high-intent leads.Investor cases with the full cost, rents nearby and the hold. Every figure shows its source and date.

Which to choose

Choose Follow Up Boss if

  • You don't yet have a CRM your team actually uses.
  • Leads arrive from many sources and need routing to agents automatically.
  • You want calling, texting and drip plans in the same place as your leads.

Add TopStreet if

  • Old leads sit in Follow Up Boss and nobody has written to them.
  • You want every message to give a real reason to get in touch, from your own listings.
  • Your investors want figures they can check, with a source and a date.

Not for agencies with fewer than about 500 old leads, or old enquiries your market's rules don't let you contact.

Using both

Nothing moves out of Follow Up Boss. This is what changes.

  1. Follow Up BossThe lead lands in Follow Up Boss and is routed, as today.
  2. TopStreetTopStreet gives each old lead one agent and writes the message, with a reason from your listings.
  3. Your agentYour agent reads it and sends it from their own phone.
  4. Follow Up BossThe status goes back into Follow Up Boss.
How the lead system works →

Questions people ask

Is TopStreet a Follow Up Boss alternative?

No. Follow Up Boss is the CRM; TopStreet works the leads in it. If you need routing, a dialer and drip plans in one place, choose Follow Up Boss.

Do we have to move off Follow Up Boss?

No. We start from an export of the leads already in it. Nothing is migrated, and every status goes back into Follow Up Boss.

Does Follow Up Boss have AI?

Yes. Its own pages describe call summaries, suggested tasks, suggested texts and emails, and tags for high-intent leads. TopStreet's AI writes from your listings, in your agency's voice, and shows where every figure comes from.

Does TopStreet text my leads?

No. Your agent reads each message and sends it from their own phone. Nothing reaches a client without their yes.

What does it cost to try?

Nothing. Send an export and your first 20 old leads come back within one working day, each with an agent and a message.

Where the facts about Follow Up Boss come from · checked 1 Oct 2026

Follow Up Boss is a trademark of its owner. If anything here is out of date, tell us at hello@topstreet.ai and we’ll correct it.

Work your first 20 old leads, free.

See what they've already cost you. Then get 20 back, each with an owner and a message.