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Rex or TopStreet: which does a real estate agency need?

Facts about Rex from its own pages · checked 1 Oct 2026

The short answer

Keep Rex: it runs your agency's records, from contacts and listings to trust accounting, and Rex AI already ranks who to call and drafts what to say. TopStreet is for when that list still isn't worked: we combine your Rex, portal and WhatsApp leads, give each one agent and a message, and show you who has sent. We also build investor cases where every figure shows its source and date.

If you’re thinking

“My agents don't follow up.”

Rex can tell them who to call. What's usually missing is one agent who owns each lead, a message already written, and someone checking who sent it.

Job by job

The same jobs, what each product does, and which to use. Where Rex is the better tool, we say so.

The jobRexTopStreet
Run the agency's recordsUse RexContacts, listings, appraisals, open homes, sales and trust accounting, vendor reporting in Rex Hub, and the Rex Pocket app.Doesn't replace it, or your accounts. Every status goes back into Rex.
Bring enquiries inBoth togetherReads leads from your inbox, creates or matches the contact, and logs portal and website enquiries with their source.Combines your Rex, portal and WhatsApp exports and removes duplicates, so old enquiries that never reached Rex are worked too.
Decide who to call todayEitherAI Prospecting reads the signals in Rex and ranks who to call today, why now and what to say.Ranks old leads by who's most worth a call, and gives each one agent by your agency's own rule.
Write the messageEitherAI Assist drafts emails from a spoken or typed request, and Rex AI writes emails and SMS. Rex says each is drafted for review before it sends.Writes every old lead's message up front, in your agency's voice, with a reason from your listings, ready for the agent's yes.
See who has followed upUse TopStreetTracks set follow-up steps and reminders for each agent.A board by 11am: who has sent, who replied, and who we chase today.
Put figures in front of an investorBoth togetherBrings in property data from CoreLogic, RP Data and Pricefinder, and writes ad copy from a listing's features.An investor case per property: the full cost, rents nearby and the hold, each figure with its source and date.

Which to choose

Choose Rex if

  • You need one platform for sales, rentals, listings and trust accounting.
  • You want vendor reporting, buyer matching and open homes next to your contacts.
  • Rex AI's call list and drafts already get your follow-up done.

Add TopStreet if

  • Rex shows who to call, and old leads still go unanswered.
  • Old enquiries sit in portal and WhatsApp exports, not only in Rex.
  • Your investors want the numbers, each with a source and a date.

Not for agencies with fewer than about 500 old leads, or old enquiries your market's rules don't let you contact.

Using both

Nothing moves out of Rex. This is what changes.

  1. RexRex holds your contacts, listings and accounts, as today.
  2. TopStreetTopStreet combines your old leads, gives each one agent and writes the message.
  3. Your agentYour agent approves it and sends from their own phone.
  4. RexThe status goes back into Rex.
How the lead system works →

Questions people ask

Is TopStreet a CRM like Rex?

No. Rex runs your agency's records, from contacts and listings to trust accounting. TopStreet works the leads in them and builds investor cases. Keep Rex.

Doesn't Rex already have AI?

Yes. Its own pages describe AI Assist, AI Prospecting, and AI-written emails, SMS and ad copy. If those get your follow-up done, use them. TopStreet is for when someone needs to own every old lead, and for investor cases with sourced figures.

Do we have to move off Rex?

No. We start from an export of the leads already in Rex. Nothing is migrated, and every status goes back into it.

Does TopStreet work in Australia and New Zealand?

Yes. TopStreet works with agencies in Australia, New Zealand and Dubai.

What does it cost to try?

Nothing. Send an export and your first 20 old leads come back within one working day, each with an agent and a message.

Where the facts about Rex come from · checked 1 Oct 2026

Rex is a trademark of its owner. If anything here is out of date, tell us at hello@topstreet.ai and we’ll correct it.

Work your first 20 old leads, free.

See what they've already cost you. Then get 20 back, each with an owner and a message.